PRIVACY POLICY

At Lonestar Door and Window, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and engage with our services.

INFORMATION WE COLLECT

We collect various types of information to provide and improve our services to you:

Personal Information: When you request a consultation or sign up for our newsletter, we may collect personal details such as your name, email address, phone number, and address.

Usage Data: We collect information on how you access and use our website. This includes your IP address, browser type, pages visited, and the time and date of your visit.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data, which may include an anonymous unique identifier.

HOW WE USE YOUR INFORMATION

The information we collect serves the following purposes:

To Provide and Maintain Our Services: Including scheduling consultations, delivering products, and responding to your inquiries.

To Improve Our Website: By analyzing how you interact with our site, we can make improvements to enhance your user experience.

To Communicate with You: We may send you newsletters, marketing or promotional materials, and other information that may be of interest to you. You can opt out of receiving any or all of these communications from us by following the unsubscribe link or instructions provided in any email we send.

To Enforce Our Policies: Ensuring compliance with our terms and conditions and for other administrative purposes.

INFORMATION SHARING AND DISCLOSURE

We respect your privacy and do not sell your personal information. However, we may share your information in the following situations:

With Service Providers: We may share your information with third-party service providers to perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.

For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

SECURITY OF YOUR INFORMATION

We use commercially reasonable security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

YOUR DATA PROTECTION RIGHTS

Depending on your location, you may have the following rights regarding your personal information:

The Right to Access: You have the right to request copies of your personal data.

The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.

The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.

The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

CONTACT US

If you have any questions about this Privacy Policy, please contact us:

Lonestar Door and Window
Email: info@lonestardw.com
Phone: 469-210-6850
Address: 1100 Jupiter Road, Suite 130
Plano, TX 75074